Posts

Don't box me in.

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So we were asked to replace these 'birds nets' COMMS with a free standing cabinet and to tidy up all the cabling. The customer intended to remove all the rubbish and knock through the wall that the cardboard boxes are stacked against. (Sadly you cannot see the back wall in this photo) Obviously we had to wait for the builders to come in and knock through the back wall and then make good before we could then start our side of the work. The Office Manager rang all excited "The builders have finish and it looks lovely, really clean and tidy. You can now come and do your part." We arrived On-Site with the new cabinet, cables and routers to be presented with this! Us: "Wait! What? You've boxed in the Cab's!" Manager: "Looks good doesn't it?" Us: "But how is anyone going to get to anything?" Manager: " You can undo the screws." Us: "Undo the screws?" Manager: "Yes, there's eighteen
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Email sending issue.

Hi I've been unable to send emails for 10 days, I've been too busy to get in touch but it's starting to become critical now.   Received via the email account the individual says they have a problem with.
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How to close a support ticket.

Engineer: "I'm calling about your printer issue." Customer: "It doesn't matter now, we've all just been given our redundancies notices." Oops!
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Showaddywaddy

Me: ♫ ♪ "Robert de Nero's waiting, talking, Italian" ♬ ♩ Bananarama is getting back together you know? Martin: "I've never heard of them." Craig: "pfft Martin hasn't even heard of Showaddywaddy either!" Me: "I would NEVER admit to knowing Showaddywaddy."
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I see no danger?

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Dear Nanette Newman Please protect me from junior, inexperienced sales people. PFY: "I think I may have infected my PC? I was talking to a bloke and I thought he was sending me an order so I opened the word attachment on the email but all that was there was a URL so I enabled editing so that I could click on the link and now I think I'm infected. Thing is, I also sent it to my colleague and he's opened it too." Me: "So let me get this straight. You're sent an email with nothing on it with a .doc attachment. This doesn't concern you so you open the attachment which effectively is empty too and you are still unperturbed? Throwing complete caution to the wind you then effectively disable a security feature by enabling editing and click on the link in the .doc file and then, not content with that nightmare you send it to your colleague and get him to do everything you've done thereby infecting you both!" PFY: "I know, I know." Cle
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Don't Care

Me: "Hi Dave I've got Rob on the phone asking for a is Dave available. Is your surname Available?" Dave: "Na, mate My name is Dave Don'tCare" Me: "Fair enough I'll tell him that then." Bwahahaha
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By whom?

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An IT manager for a fairly big organisation. Customer: "Pete, that Adobe Acrobat Pro is a bit expensive. Can you have a look on your Microsoft Partner account and see if they do a cheaper one?" Me: "Umm? The clue is in the name, Adobe? It's not a Microsoft product."
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