Is that everything?
Customer: "I'm trying to archive off my emails, when I click file and archive it says it's doing it but when I go to the archive folder they're not all there?" Me: "When you say not all there what do you mean?" Customer: "There's still loads in the folder I want archiving." Me: "What date have you set?" Customer: "What do you mean date?" Me: "You have to tell it a date to archive from, so lets say you want to archive all mails prior to 2011." Customer: "Ah, ooh, err, Oh, it's erm? It's done it now." Me: "Please take yourself off and smack yourself up the back of the head." I actually said that by the way, well it is Christmas after all. xxx