Prospect : "Hi, I'm interested in the 8470p you're offering. Do you sell to individuals?" Me : "Certainly, however, I should remind you that those prices are EX VAT." [Brief silence] Prospect : "Umm? That's OK. Do we have an account with you?" Me : "Sadly not. TBH even if you did it through the company you'd have to pay by debit or Baacs for the first few orders." Prospect : "Hmm? Does it have USB 3.0?" Me : "2.0 only I'm afraid." Prospect : "Ah, now see, that could be a deal breaker." Me : "Really? tell you what, why not go and have a think about it and ring me back?" Prospect : "Yeah, I'll do that I think." Let me just decode that for you. Prospect : "Phwoah that looks cheap!" Prospect : "Ooh maybe it's not as cheap as I thought?" Prospect : "Maybe I can get work to pay the VAT?" Prospect : "How do I get ou...