Just browsing

Customer: "Hi I'm looking at the Dell GX260 for £155 on the list you emailed me"
Me: "OK how many are you looking for?"
Customer: "Just the one I want to use it for graphics design but I must have it tomorrow"
Me: "I'll need to phone the supplier to see if its available and if he can ship direct so you get it tomorrow"
Customer: "OK"

A short while later

Me: "Hi I'm afraid the GX260's have gone I can do an HP 7700 same spec same price or he has a lovely HP Quad core with 12 months on-site warranty for £385"
Customer: "That sounds nice"
Me: "You'll need to order before 3pm if you want it next day"
Customer: "Oh I'll order before then I need to make an order a.s.a.p. let me go and have a look"

I'm still waiting.

Comments

Post a Comment

Popular posts from this blog

I thought the backup fairies did it

Customer: "Hi Pete can you tell me, are you doing our backups?" Me: "In what sense?" Customer: "Do you do them do you back our server up?" Me: "I suspect not but surly Simon in Yorkshire can answer that?" Customer: "He says he backs up his but not ours." Me: "Before they bought you out, when was that? Two years ago? Did you used to put tapes in?" Customer: "Yes but we stopped when they bought us." Me: "Why?" Customer: "We just assumed they'd sort it out, I have no idea where that tapes are by the way" Me: "So you've not had a backup for two years then?" Customer: "Suppose not." Oh dear looks like you'll need a new backup solution how about a snapshot automated with a cron job?
Read more

Pass the parcel

Image
Me: "There is a fault call at xxxx they cant get on the O: drive and xxxx cant send emails". Engineer: "xxx was dealing with that he should be back soon". Me: "No he won't I have already given him three additional jobs so I doubt he will be back till late so you will have to deal with it" Engineer: "Their Broad Band is down". Me: "That'll do it, have we rung them?" Engineer: "No not yet". Me: "Well lets ring them then" Engineer: "Oh Their Broad Band isn't down its the server thats down". Me: "That's why they cant get on the O: drive then, here's a thought ring them and get them to reboot!" So initially it was a case of "How the hell can I get out of doing this?" with this in mind a slap dash approach was instigated.
Read more

I am so attached

Image
Customer: "I can't open an attachment on an email" Me: "I thought you had winzip installed?" Customer: "I do but the icon in the attachment won't open" Me: "Hang on you can open the attached zip file then?" Customer: "Yes but the word icon inside is not opening" Me: "Can you right click it please, what's it say in the property's?" Customer: "shortcut to O:/Customers/quotes/blahblah" Me: "They've sent you the shortcut not the file ask them to send the document" So we have two Muppets, the one who sent the shortcut and the recipient who doesn't know what a shortcut is.
Read more