Prospect:  "Hi Pete, I was given your details buy your customer xxyz, I was hoping you can do something similar to this?"   The link was to a well known electrical outlet in the UK offering a 24" screen and an incredible speck'd machine for the ridiculous sum of £499   Me:  "I'm afraid there is no way I can match the prices of a multi-million pound organisation."   It then transpired that the machine was 'Home edition' which was no good for his domain set-up so I offered to quote him an alternative but forewarned him it was not going to be an "El Cheapo" price. I quoted him a really nice open boxed Dell with a 21" monitor and surprisingly only a couple of hundred more that the sale item he asked me about.   Prospect:  "Does the monitor have speakers?"  Me: "Sadly not but I can do some reasonable ones for £6.00"  Prospect:  "How about I don't have the keyboard and mouse and you give me the speakers?...
 
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