Importance
Had a call from one of our customers.
IT Manager: "Can you put me through to Dave now please."
Me: "I'm afraid he is out on-site at the minute."
IT Manager: "Presumably at a lesser customer than us?"
Me: "All of our customers are important."
IT Manager: "Can you put me through to Dave now please."
Me: "I'm afraid he is out on-site at the minute."
IT Manager: "Presumably at a lesser customer than us?"
Me: "All of our customers are important."
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