Customer: "Hi Pete" Me: "Hi Bill, I was just talking about you." Customer: "In a nice way?" Me: "Hmm?" Customer: "Oh, what have I done now?" Me: "I heard what you did, you wanna look on the Internet after getting me to spend my valuable time getting you the specs aye?" [Sounds of uproarious laughter] Customer: "Oh well, you've gotta play the game." Me: "Not with me my son, I'm an Essex boy!" [More laughter] Customer: "Don't I know it!" Me: "So here's the deal. When you buy it off the Internet rather than you thinking you're awesome coz you saved a few quid, when it goes wrong I'm gonna come round your place, sit outside your window with me ipod on laughing and pointing at your broken kit" [More laughter] Me: "How can I help you?" Customer: "Well, one of our PC's is playing up and............." Me: "I'...