Back(up) to basics
Customer: "I haven't had an email to say that its failed but I don't think the server backed up. The tape was out the drive and I don't know if that was because nobody pushed it in or if it was ejected?"
Engineer: "Have you tried pushing the tape in to see what's on it?"
Customer: "Oh"
Welcome to Monday morning.
Engineer: "Have you tried pushing the tape in to see what's on it?"
Customer: "Oh"
Welcome to Monday morning.
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