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Don't box me in.

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So we were asked to replace these 'birds nets' COMMS with a free standing cabinet and to tidy up all the cabling. The customer intended to remove all the rubbish and knock through the wall that the cardboard boxes are stacked against. (Sadly you cannot see the back wall in this photo) Obviously we had to wait for the builders to come in and knock through the back wall and then make good before we could then start our side of the work. The Office Manager rang all excited "The builders have finish and it looks lovely, really clean and tidy. You can now come and do your part." We arrived On-Site with the new cabinet, cables and routers to be presented with this! Us: "Wait! What? You've boxed in the Cab's!" Manager: "Looks good doesn't it?" Us: "But how is anyone going to get to anything?" Manager: " You can undo the screws." Us: "Undo the screws?" Manager: "Yes, there's eighteen ...
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Email sending issue.

Hi I've been unable to send emails for 10 days, I've been too busy to get in touch but it's starting to become critical now.   Received via the email account the individual says they have a problem with.
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By whom?

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An IT manager for a fairly big organisation. Customer: "Pete, that Adobe Acrobat Pro is a bit expensive. Can you have a look on your Microsoft Partner account and see if they do a cheaper one?" Me: "Umm? The clue is in the name, Adobe? It's not a Microsoft product."
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