Trawling the web looking for software to put our Maintenance contracts on but keep getting Fault Call system stuff, that's a secondary need

Comments

Post a Comment

Popular posts from this blog

Halloween starts early.

This afternoon is definitely warming up for Halloween! 1: Guess who? Customer: "I had a notification from SAGE for an upgrade but they also said some software patch had to be put on. Can you tell me if it's been done?" Me: "By whom? Us or Sage" Customer:  "I don't know I've been off for two days." What? 2: I can't open it. Customer:  "I'm trying to do a scan and it says cannot open scanner." Me: "But you only had a manufacturer engineer out yesterday and they was working fine?" Customer:  "I know." Me: "Silly question, the scanner is on I take it?" Customer:  "Oops" I give up. 3: Ghost in the machine. Customer:  "Is Dave there?" Me: "No, he was with you?" Customer:  "Oh, they left a while ago. I need to know if they sent an email while they was here. XYZ says I sent an email cancelling some payments but I wasn't in at 1pm?" Me: ...
Read more

Is this a wind up?

Customer: "Erm? Them PC's I bought have you got a jackplug adapter for the keyboard and mouse?" Me: "What?" Customer:  "It looks like I need an adapter for my keyboard and mouse, the only round one is this jack socket." Me: "Are they PS2, green and purple?" Customer:  "Yes" Me: "You need USB." Customer:  "I have some of them, will they work then?" Me: [Close to tears] "Yes, plug them in and it will auto detect." Customer:  "Oh, OK." These people have children you know, there's more of them in the world!
Read more