Customer: "Hi, we are a customer of yours, we bought our PC's from you and have broadband and email from you."
Customer: "I've been on the Dell and HP website and I need a square monitor not one of those widescreen ones. Can you tell me where I can buy one from?"
[Are you for fooking real mate?]
Me: "From me."
Customer: "Oh? Umm? OK. Can you tell me what you can get?"
Me: "What size do you want?
Customer: "Let me measure this one, 19" inches. How about a 21" inch one."
Me: "I'll get a price and come back to you."
Customer: "Well price will be important."
I sometimes wonder if people know what comes out of their mouth or more importantly do they care what comes out of their mouth? Not only did he want me to tell him where to buy from, obviously not giving me the sale but then has no shame in trying the old "You'd best sharpen your pencil" routine, for one monitor I hasten to add!