I have mail, is it working?

For those of you who follow this blog you'll know we had a web services outage yesterday.

Customer: "Hi Pete, can you tell me if the mails are working again?"
Me: "Have you had any mail?"
Customer: "Yes."
Me: "Well they're working then."
Customer: "Have we had them all?"
Me: "I dunno, let me look in your shoebox that we keep on the shelve marked 'Incoming mail'"

Can you tell me if they're working. Tears are rolling down my face.

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