Give me your supplier.

Customer: "I see you have some Windows 7 pro laptops for sale, can you do them any cheaper?"
Me: "I'm afraid not, we put very little markup on them and as they are refurbished they are very reasonably priced anyway."
Customer: "Seeing as it's pro I take it they come with Word and Excel?"
Me: "I'm sorry, why would Pro mean that? No that is just the operating system, Office will be extra"
Customer: "What? They're not much use without Word."
Me: "As I said, you can have Word/Office for an additional cost."
Customer: "Can you tell me where you buy them from please?"
Me: "I'm afraid not."
Customer: "Why not?"
Me: "Two reasons, one they only sell to Trade and two, why would I tell you that so that you go to them direct?"
Customer: "You're very rude?"
Me: "I'm sorry you feel that way, I think we will leave it there. Goodbye."

And they say sales people try to rip you off?


John Lewis said…
This comment has been removed by the author.
John Lewis said…
Not allowed to recommend Libreoffice as an alternative then Pete?

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