Had this phone conversation this morning.
Tracy: "Hi, Dawn says the thing for the monitor has been ordered, can you tell me when we will get it?"
Me: "The thing for the monitor?"
Tracy: "Yes, the thing you turn on."
Me: "Do you mean the PC?"
Tracy: "The thing you turn on that you can put CD's in."
Me: "You mean the computer, I'll send you a quote."
I didn't have the heart to ask if they wanted an Office package or Anti-Virus